GENERAL TERMS AND CONDITIONS
How to shop with us
LE KLINT makes reservations for typing errors, price changes and items out of stock. All prices are quoted in DKK and include the Danish sales tax (VAT) and other duties.
If you live outside the EU, no sales tax will be charged, i.e. you may deduct 20% from the prices. Please bear in mind, however, that you may be liable to taxes and import duties levied by the authorities in your own country.
Check your order confirmation
Upon receipt of your order we will send you a confirmation. We kindly ask you to check all the details and notify us immediately of any errors. If you wish to amend or cancel your order, please contact us by phone +45 6618 1920 or email us at firstname.lastname@example.org.
As a private customer you can use the following debit/credit cards:
* Dankort, VISA/Dankort, VISA Electron, MasterCard, JCB Cards, American Express, and Diners
The purchase price will be deducted from your account on the day of dispatch. There can never be deducted a larger amount than what you have approved through the acquisition. There is no fee on online payments on leklint.dk.
We aim to dispatch all goods within the lead times stated. Should delivery times be delayed due to production or delivery failures or other circumstances beyond our reasonable control, you will be contacted by LE KLINT A/S.
We aim to dispatch within 2 to 6 days from receipt of your order. The goods are delivered by carrier or parcel service depending upon weight/size. In principle we aim to deliver all over the world, please note, however, that it may not be possible for us to deliver to all locations.
Delivery by Post Danmark/Carrier
Generally, we dispatch by Post Danmark according to their regulations and prices at any time. Outside Post Danmark’s area or in case parcels exceed Post Danmark’s limits as far as weight or volume is concerned, a different carrier is used.
We reserve the right to not accept foreign orders for locations that involve too large a risk or unreasonably high freight costs.
From the moment a carrier attempts to deliver the goods, they are at the customer’s full responsibility. Therefore, we advise you to inspect the parcels for any visible damage before accepting the delivery. If the goods have been damaged during transit, please contact us immediately by mail or phone. If possible, please send us a photo of the damaged item. Please have your receipt and/or delivery note at hand when getting in touch with us.
Should an item be received damaged without your objecting to the carrier, disputes may arise if the damage occurred during transport or due to your own act or neglect and in that case you may not be able to claim compensation/replacement.
Valid receipt is the order confirmation and/or delivery note specifying the purchased items.
We may withhold reimbursement until we have received the product, unless you have supplied evidence of having returned it.
Le Klint A / S
DK-5270 Odense N
Note! We do not accept packages sent COD (Cash on delivery).
As a customer at LE KLINT A/S you have the right to complain about production defects within a two year period from the date of the purchase on presentation of a valid receipt. This means that, according to the Danish Sale of Goods Act (Købeloven), you may have the goods repaired, replaced, get a refund or a price reduction depending upon the specific situation and provided that the right to complain is legitimate. It is a requirement that the complaint is justified and that the defect is not caused by incorrect use of the product or other injurious behavior.
DK-5270 Odense N
LE KLINT, Egestubben 13, 5270 Odense N, Central Business Reg. No. 377501115, is responsible for the information you submit to LE KLINT.
We save the information (name, address, phone and e-mail) and use this information to provide the best possible service for you.
In Internet Explorer, cookies are deleted under “Tools”>”Internet Options”>”Delete Cookies”
According to the Danish Personal Data Act (Persondataloven), you have the right to get insight into the personal information registered about you and to object to this registration. If the information is incorrect, incomplete or irrelevant, you have the right to claim cancellation of this. Should you require an amendment of your information or further information, please contact LE KLINT at the address above or at email@example.com.
Are you a consumer residing in another EU country than Denmark, you can complain to the European Commission's online complaint portal here - http://ec.europa.eu/odr
Standard withdrawal form(this form should only completed and returned only if the withdrawal is applicable)